Returns & Exchanges

At UNITE HAIR PRO, we want you to be completely satisfied with your professional hair care purchase. If you are not happy with your order, you can return new or gently used products within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Securely pack the products in their original packaging, ensuring all caps are tightened and protective seals are intact where possible to prevent leaking during transit.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and affix it to the outside of your package, then drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing